As a small MAT, working in the AP sector, we felt we needed a bespoke HR service and invested a considerable amount of time in finding the right provider. We eventually appointed EnlightenedHR to support our academies through a major restructure, which was an essential element of developing our MAT. We have an annual service contract and the responsiveness and excellent advice offered is hugely valued by our HR team when dealing with operational issues on a day-to-day basis. EnlightenedHR have also provided training for our team members, supported us with casework, helped in the development of Trust policy and procedures. The consequence of this has been a more confident staff team, which has contributed to the overall improvement of the academies. EnlightenedHR has also offered strategic advice to the Trust and found the advice of the Directors invaluable.

One of the best training courses I have attended!

In reference to the Governor Training Event for Tameside Governors, November 2016.

I can only say that we are very happy with the service that Enlightened HR provide and we will be continuing with them in the future.  The turn around time is excellent and there haven’t been any issues that they couldn’t help us resolve speedily.

EnlightenedHR is able to relate HR to real-world business needs. For some months one of the EnlightenedHR Senior Team, Karen Delgado, has been working with us to support a wide range of strategic changes across the organisation. Karen is now viewed by many in the Trust as a Chief Human Resources Officer who provides a good sounding board and is a trusted business partner. The organisation is able to rely on Karen’s skills in linking people and numbers to diagnose weaknesses and strengths in the organisation, finding the right fit between employees and jobs; and advising on the talent implications of the company’s strategy.

We have been especially impressed with the high level of service and communication that we have received from other members of the EnlightenedHR team. Karen has developed very quickly a full appreciation and understanding of our business needs and culture, and has been able to bring in other EnlightenedHR colleagues with specific skills and experience to boost internal capacity. EnlightenedHR has adapted well when the brief was modified or refined, showing a high level of flexibility in their approach.