This is our no-nonsense, high quality membership option designed for schools, academies, mutuals and co-operatives that have some internal HR capacity, but need access to a FCIPD qualified Adviser for help with more complex issues. Core Membership offers you a range of solid and dependable HR support services provided by your own designated adviser.
How does it work?
When you take out a service contract you will be given the contact details (email and mobile phone) of your designated adviser. With many HR providers you ring a general helpline to be dealt with by the first person available but not with EnlightenedHR. When you ring for support you will be straight through to an individual who knows you and your organisation. This person will be on hand to support and guide you on any matter of concern, which may include:
- application of your HR policy and procedures to a specific staffing matter;
- performance management and professional development;
- advice and guidance on capability issues including disciplinary and grievance procedures;
- absence management, including advice on dealing with ill health and return to work;
- recruitment and selection; and
- terms and conditions of service.
What level of access will you enjoy?
By signing up to the Core Membership you have recognised that you have staff on site who, with regular access to a highly experienced HR professional, will be able to resolve most routine matters quickly and effectively.
On the very rare occasions when a particularly complex issue may arise, you may require a much more intense level of service, possibly including a site visit or access to legal advice. This higher level support can be provided through our Additional Services which allow you to access a wider group of advisers with particular expertise, including employment lawyers, on an hourly, daily or weekly basis.
Please call us on 01487 773583 for bespoke and highly competitive costs tailored to your specific needs or email firstname.lastname@example.org